Questions, answered plainly

The things people most want settled before they hand their website to someone else. If yours isn’t here, ask us directly.

Money and terms

Am I locked into a contract?

The monthly plan starts with a six month minimum, which covers the design and the build. After that it runs month to month and you can give notice whenever you like. The lump sum option has no monthly commitment beyond hosting.

What is the difference between the lump sum and the monthly plan?

Lump sum is $2500 once for the design and build, then $25 a month for hosting and security. Monthly is $150 a month with everything included, no large payment up front. Over the first year the monthly plan costs less; past that the lump sum is cheaper if you don’t need edits and updates.

What happens if I cancel?

After the first six months you can leave with a month’s notice. We point your domain wherever you want it and hand over your content. The site build itself stays with us, so a new site would need to be built elsewhere.

What if I need more than five pages?

Additional pages are $50 each on either plan. For anything larger, an online store, a booking system, or a client portal, we quote per project before any work starts.

Ownership

Who owns my domain?

You do. We register it in your name, and it stays with you whether or not you stay with us. We will never hold a domain hostage.

Who owns the website itself?

We do. We build your site on Stryde’s own code and templates, which stay with us in the same way a leased shopfront stays with the landlord. Your content, your photos, your copy, and your domain are always yours to take.

Working together

How long until my site is live?

Three days from the point we agree on the design. The intake call is short and the build starts straight after, so most of the timeline is you deciding what you want to say.

What counts as an edit?

Content changes: new photos, revised copy, changed hours, seasonal offers, new team members, updated services. On the monthly plan these are unlimited. A full redesign or a new page counts as new work, which we quote separately. Text swaps, image updates, and small tweaks are covered.

What do lifetime updates cover?

It covers updates for as long as your subscription is active, rather than forever after it ends: security patches, framework updates, browser compatibility, and performance. It is maintenance of the site we built, tied to the life of the subscription.

Who will I be dealing with?

The developer who builds your site. There is no account manager relaying messages, and no rotating cast of freelancers. For visual design we bring in a small roster of trusted designers, but the person you email is the person doing the work.

Still have a question?

Ask it directly. You will get an answer from the person who would be building your site, not a sales team.

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